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2026 Programme

Innovation Stage
2026-09-30
Main Stage Day One
2026-10-01
Main Stage Day Two
2026-10-02

Innovation Day

Venue:
Pan Pacific Singapore

Venue details →

10:00 - 13:00

The Next Generation Leaders Powered by Booking.com

By Invite Only

Location:
Pacific 2-3, Level 1

 

A New Beginning: Building Purpose and Impact In Your Journeys

 

21 – the age when you stop being defined by where you came from and start being defined by where you go from here. It’s the age where you ask big questions of yourself: who you want to be and what you want to do.

 

Travel is at that age too – a moment in time when the rising stars in travel should be asking big questions of themselves too: what is my purpose, what impact do I want to have, and what kind of industry do I want to belong to? One acts as your internal compass, the other as your external navigator – often the two may not want to move in the same direction and that’s the tension that makes every career journey interesting.

 

This third edition is as much about marking this milestone in travel – a moment of technological, generational and societal change – as it is about preparing ourselves for the future, to become better versions of ourselves, better leaders, and better custodians of our industry. It’s about building both purpose and impact in your journeys.

 
Because A New Beginning starts with you.

 

Minimal structure, maximum participation. This two-hour closed-door roundtable for rising stars under 35 comes with a cast of coaches who will guide the room through the paces – but ultimately, it’s about you and how you seize this opportunity.

 


 

9.30AM
Checking In

Take your seat among the next generation of travel leaders.

 


 

10.00AM – 10.10AM
The Beginning

 

Speaker:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

 

10.10AM – 10.30AM
Purpose vs Impact: The Live Wire

Is your purpose driving your impact – or has chasing impact quietly started defining your purpose for you? What big questions should travel be asking to prepare for the future? What big questions should leaders be asking of themselves?

 

• With AI accelerating everything, where does a young leader actually get to shape the technology, rather than just keep up with it?
• How do you lead when global power, demographics, and the ground itself keep shifting under you?
• What do today’s travellers, and today’s teams, actually need from a leader under 35?
• And finally, the view from Asia: what does it mean to shape the global narrative in travel, not just react to whoever’s writing it elsewhere?

 

We put four leaders to the test, and throw in some personal questions as well.

 


 

10.30AM – 11.15AM
Coach Breakout: Purpose & Impact Lenses

 


 

11.15AM – 11.25AM
Report Back

 


 

11.25AM – 11.45AM
Travel Hack 2045

The Challenge: “20 years out – build the most impactful travel invention/idea/innovation. One you’d still stand behind for the reasons you started it, not just the results it produced.”

 

Vote for your top 10 which will be shared on Main Stage to be whittled down to Top 5.

 


 

11.45AM – 11.55AM
The One Commitment: Where Purpose Meets Impact

Everyone walks away with a commitment to the “one thing” over the next 12 months and we revisit the year after.

 


 

11.55AM – 12.00PM
The Ending – But It’s Only The Beginning

 


 

12:00PM – 1.00PM
The Next Generation Leaders Networking Lunch

An opportunity to connect with fellow Next Generation Leaders and coaches over lunch.

 

13:00 - 16:00

The WiT Bootcamp

Location:
Pacific 2-3, Level 1

 

21: A New Beginning

 

21 years ago, WiT was a startup idea, an acorn. Today, it’s grown into a thousand oak trees across the world and did you know, Asia is home to the highest species diversity of oak trees in the world?

 

21 – the age of liberation and independence, when you get your own keys to determine your own future.

 

Travel tech is at that moment – the opportunity to be liberated from legacy tech and old mindsets, a time to plant new seeds.

 

A New Beginning demands we ask new questions, or old questions in a new way. What are the questions startups and investors should be asking to ride on this wave of change? We raise the questions, prompt the answers and connect the dots in this room where travel innovation for the next 21 begins.

 


 

12:30
Checking In

Settle in and get ready to roll up your sleeves.

 

Note: Lunch is not included for WiT Bootcamp attendees. We recommend having lunch before arriving.

 


 

1.00PM – 1.10PM
The Beginning Of The New Beginning

 


 

1.10PM – 1.20PM
Travel Turns 21: Five Shifts Defining Its Next Chapter

A look at five forward-looking shifts shaping travel, from the center of gravity moving east and the increasingly diverse Asian traveller, to fragmented demand, the changing roles of suppliers and OTAs, and the impact of AI. A perfect note to prepare us for Main Stage tomorrow.

 

Speaker:

Coney Dongre

Coney Dongre
Research Manager
Phocuswright

 

1.20PM – 1.50PM
The Secret Life of Travel Tech Investment

Investors, with different perspectives and from different regions, give an unvarnished view of where the money is going in 2026 and where it isn’t. What themes are getting funded? What mistakes have they made? What are investors tired of hearing? What do they secretly want to hear? And what are the big questions startups and investors should be asking of each other for a fresh start?

 

Speakers:

Roger Sharp

Roger Sharp
Chairman
North Ridge Partners
Cara Whitehill

Cara Whitehill
Co-founder
Travel Tech Insider
William Bao Bean

William Bao Bean
Managing General Partner
Orbit Ventures
Nicholas Cocks

Nicholas Cocks
Partner
Velocity Ventures

Moderator:

Chris Hemmeter

Chris Hemmeter
Managing Partner
Thayer Ventures

 

1.50PM – 2.10PM
Made in Fire: Hard-Won Lessons for Believers, Builders and Future Founders

The book is out, now it’s time to hear the story straight from the co-author’s mouth. For the two builders behind Ixigo, the real challenge isn’t starting; it’s keeping that fire alive while everything around you tries to put it out. Competitors. Doubt. Scale. Sometimes even your own success. We’ll get an honest account of what building a travel tech startup actually costs – the mistakes, the near-deaths, the pivots and what does it mean to continue to build, when you’ve already been at it for nearly two decades.

 

Speaker:

Rajnish Kumar

Rajnish Kumar
Co-founder & Group Co-CEO
ixigo

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

 

2.10PM – 2.30PM
Brothers & Futures: Unlocking Tours, Activities & Attractions in Asia

We get into the story of how two siblings got together – one, a banker and the other, an airline executive – to start a technology business in tours and activities. They’ve been building diligently for more than 13 years, a discipline that has won them recognition as one of Singapore’s most innovative tech startups. But in every business cycle comes a moment of reckoning. Even as their sector is ablaze with opportunity, it is also ablaze with competition. We find out how they are strengthening their business, building longevity into their B2B business model and proving their importance in the tours and activities ecosystem in Asia.

 

Speakers:

Chan Chee Chong

Chan Chee Chong
Co-founder & CEO
GlobalTix
Chan Chee Kong

Chan Chee Kong
Co-founder & COO
GlobalTix

Interviewer:

Rod Cuthbert

Rod Cuthbert
Board Member, Tourism Tasmania / Founder, former
Chief Executive & Chairman, Viator Inc.

 

2.30PM – 3.00PM
Prompt Time: The Honest Answers

 

In this fast and furious interactive session, we prompt our startups, some of whom are just beginning and some halfway (perhaps) into their journey from seedling to sapling, with questions for which there may be no easy answers. The toughest question, we will save for the last – expect audience engagement.

 

Speakers:

Mickey Beyer-Clausen

Mickey Beyer-Clausen
CEO
Timeshifter
Rayner Loi

Rayner Loi
CEO & Co-founder
Lumitics
Jeff Pan

Jeff Pan
CEO & Co-founder
Belli
Jacinta Lim

Jacinta Lim
CEO & Co-founder
Seek Sophie
Tushar Khandelwal

Tushar Khandelwal
Co-founder
Tour Hero

Prompter:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

 

3.00PM – 3.20PM
Agentic AI Hackathon Finals: Meet The Top Three

Presenting the three finalists of the first Agent Hackathon organized by Alibaba Cloud and Atlas to surface the most innovation solutions in Agentic AI. A live panel of judges will determine the winner and the runner-ups, to be announced at the closing on Main Stage on October 2.

 


 

3.20PM – 3.50PM
Global Startup Pitch Showcase: Meet The Seedup Winners

Following an intense Grand Finals held at Phocuswright Europe in Barcelona in June, these winners of the Global Startup Pitch (Seed-ups) get their four minutes of fame, followed by three minutes of commentary from our dragons. You get to vote for your People’s Choice, who goes on to win a spotlight at the Phocuswright Conference in Fort Lauderdale, November 16-18. The winner will be announced on Main Stage at the closing on October 2.

 

Facilitator:

Pete Comeau

Pete Comeau
Managing Director
Phocuswright

Dragons:

Roger Sharp

Roger Sharp
Chairman
North Ridge Partners
Cara Whitehill

Cara Whitehill
Venture Partner
Thayer Investment Partners
William Bao Bean

William Bao Bean
Managing General Partner
Orbit Ventures
Chris Hodges

Chris Hodges
Vice President, Global Connectivity
& Partner Solutions, Expedia Group
Lisa Katsouraki

Lisa Katsouraki
Senior Advisor
ennea Capital Partners

 

3.50PM – 4.00PM
Wrapping It Up

 


 

4:00PM – 4.30PM
Networking Coffee Break

Take a breather, continue the conversations, and enjoy the rest of your afternoon before the Opening Party.

 

17:00 - 19:00

The Global Travel Tech Thinktank by WiT, Phocuswright & PhocusWire

By Invite Only

Location:
Ocean 3-4, Level 2

 

A New Beginning

 

A year ago, in this same event, travel’s leaders made a claim: trust is the new battleground – the thing the industry would win or lose on.
We’re not here to revisit that. We’re here to address it.

 

This closed-door, by-invite Thinktank puts 50 leaders in a room for one question: how do we build trust – and keep building it – in a new beginning? What’s now possible, with everything AI and agentic systems have handed us, that wasn’t possible five years ago? And what uncomfortable truths do we still have to confront?

 

What comes out of it – the possibilities worth building towards, the truths worth confronting and the choices we choose to make.

19:00 - 21:00

Opening Cocktails hosted by Pan Pacific Singapore

Location:
PLUME, Level 1

 

Join us for an evening of drinks, conversations, and connections to celebrate the start of WiT Singapore – 21: A New Beginning.

 


Day 1: The World As It Is

Venue:
Marina Bay Sands Expo & Convention Centre
Heliconia Ballroom, Level 3

Venue details →

08:00
Checking In & Networking
09:00 - 09:10
Prelude
09:10 - 09:20
And So It Begins: The Big Questions

We are entering a stage of travel where there are more questions than answers. And so this edition of WiT Singapore begins with questions around the forces that are reshaping travel. We don’t promise to have all the answers, but we promise lots of healthy debate, open conversations and smart insights.

 

Speaker:

And So It Begins: The Big Questions image
Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Act 1: The Asia Moment

09:20 - 09:50
A New Beginning: Beyond Low Cost, Beyond Flights, The Sky Is Not The Limit

His story began with a low-cost airline that transformed travel in South-east Asia. Today, his group spans five different companies, all of which came into being because he made it possible for everyone to fly. Now he wants everyone to not only fly, but buy travel, transport goods, fix their planes. What does a new beginning look like for this Malaysian-born maverick entrepreneur who paid fifty cents, nearly thirty years ago, to buy a low-cost airline? And what does it mean to build something beyond the sky?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

A New Beginning: Beyond Low Cost, Beyond Flights, The Sky Is Not The Limit image
Tony Fernandes
CEO
Capital A Berhad
09:50 - 10:10
Coffee Chat: The Hero’s Journey of Klook

While Tony Fernandes was transforming air travel, this banker-turned-entrepreneur and his co-founder set out to change the way a younger generation of Asians could discover and buy experiences by creating Asia’s first tours and activities marketplace. Twelve years on, a full cycle, they have built a brand that has gone global and a platform that has become the lens through which a new generation experiences the world. What has the journey taught him? And what does the next chapter look like for Asia’s most successful travel startup in the past decade?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Coffee Chat: The Hero’s Journey of Klook image
Eric Gnock Fah
COO & Co-founder
Klook
10:10 - 10:30
Building for the Next Billion: The India Story

India is no longer a market waiting to happen – it is happening. Its outbound travel surge is among the most consequential stories in global travel today, and MakeMyTrip has been at the centre of it. But building for a billion is not the same as building for millions. The infrastructure, the expectations, the first-time traveller complexity – it demands a different kind of platform thinking. What has been learned, what still needs to be built, and what does India’s next chapter mean for the rest of Asia, and the world?

 

Interviewer:

Fritz Demopoulos

Fritz Demopoulos
CEO
Queen’s Road Capital

Speaker:

Building for the Next Billion: The India Story image
Rajesh Magow
CEO & Co-founder
MakeMyTrip
10:30 - 11:00
Moving Hospitality Forward in the New Era

One is built on the logic of fast food – a single, scalable model, replicated across the world. The other is built on the logic of multi-brand depth and institutional scale. One is channel agnostic, the other is doubling down on loyalty and agentic commerce. Two contrasting visions of hospitality, both rooted in Asia, both reaching for the next frontier. How are they thinking about technology and growth as they build for the traveller of 2035?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speakers:

Moving Hospitality Forward in the New Era image
Hannah Yulo-Luccini
CEO
Hotel 101 Global
Moving Hospitality Forward in the New Era image
Tan Bee Leng
Chief Commercial Officer
The Ascott Limited
11:00 - 11:30
Networking Coffee Break

Interested in sponsoring the Networking Coffee? Put your brand at the heart of conversations.
Get in touch →


Act 2: The Provocation Moment

11:30 - 11:40
What Does a New Beginning Demand From Us: The Thought Provocation

He has seen Asia’s technology landscape from every angle – as entrepreneur, investor, and now as one of the region’s most incisive observers of where capital flows and why. As we move from the era of scale into the era of intelligence, he asks the question the industry keeps circling but rarely answers directly: what does a genuine new beginning actually demand of us?

 

Speaker:

What Does a New Beginning Demand From Us: The Thought Provocation image
Fritz Demopoulos
CEO
Queen's Road Capital
11:40 - 11:50
The Experiences Provocation: Where To, The Next Beginning?

The launch of Viator almost 30 years ago was the beginning of the online market for experiences. A never ending torrent of new operators entered the market, travellers set aside their distaste for old-style guided tours, massively funded OTA players like Klook and GetYourGuide burst onto the scene, social media changed the way people search and discover, and mobile completely changed the way people book. Now AI promises – or threatens – another new beginning. What happens next?

 

Speakers:

The Experiences Provocation: Where To, The Next Beginning? image
Rod Cuthbert
Board Member / Founder, Former Chief Executive & Chairman
Tourism Tasmania / Viator
11:50 - 12:10
Coffee Chat: One Platform, Every Partner: Expedia’s New Beginning

Travel distribution is changing – and Expedia Group is betting that a unified approach to its partner ecosystem is the way forward. Golan Shakéd, VP, Hotel Management Partnerships and Air, joins us to explore what that means for hotels, airlines, and the broader travel industry. From integration challenges to new opportunities, Shakéd draws on a career across travel, media and digital growth to make sense of where the model goes next — and what partners should be thinking about as the landscape evolves.

 

Interviewer:

Pete Comeau

Pete Comeau
Managing Director
Phocuswright

Speaker:

Coffee Chat: One Platform, Every Partner: Expedia’s New Beginning image
Golan Shakéd
Vice President, Hotel Management Partnerships and Air
Expedia Group
12:10 - 12:20
The Data of Reckoning: The Industry Provocation

If data is the rails on which the future of travel sits, what are the truths we have to confront – and fix – before we can write a new beginning? OAG sits at the intersection of schedules, capacity, and connectivity data that touches every journey made on earth. Its CEO brings a forensic lens to the industry’s structural realities: where the system is sound, where it is fragile, and what the numbers say about where travel goes next.

 

Speaker:

The Data of Reckoning: The Industry Provocation image
Gemma Timmons
Director of Operations & Chief of Staff
OAG
12:20 - 12:40
Coffee Chat: The OTA On The Frontline: The AI Provocation

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Coffee Chat: The OTA On The Frontline: The AI Provocation image
Laura Houldsworth
Managing Director, Asia Pacific
Booking.com
12:40 - 12:50
The Future Provocation: The World in 2035 and What That Means

Answering the question – how do we build for the traveller of 2035?

12:50 - 14:00
Networking Lunch

Interested in sponsoring the Networking Lunch? Put your brand where connections are made.
Get in touch →


Act 3: The Build

14:00 - 14:10
Open Space
14:00 - 14:10
The Starting Line: What the Data Says About Who Wins

In the age of Generative AI, everyone’s back at the same starting line. Suppliers, intermediaries, giants, startups: the map’s been redrawn, and it’s anyone’s race to win. But who’s actually moving? We reveal fresh findings from Phocuswright’s B2B AI Survey, alongside consumer data from Japan, Europe and the US, to show where the industry is placing its bets – and whether travellers are ready to follow. Where is the gap between AI ambition and traveller adoption widest? And who’s asking the right questions to win the new beginning?

 

Speaker:

The Starting Line: What the Data Says About Who Wins image
Pete Comeau
Managing Director
Phocuswright
14:10 - 14:30
Founders & Futures: Tackling Hospitality’s Biggest Pain Points

“The unlikely origin of a $2.5 billion hospitality unicorn: a bored teenager working the night shift at his family business,” so goes the headline of a recent article in Fortune of this founder whose startup, Mews, has caught the hospitality world’s attention with its bold vision, moves and acquisitions. Now it too is a crossroads as it navigates the dynamic changes unfolding in the hospitality tech space. How is it writing a new beginning in hospitality to solve its biggest problems, to please the guest?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Founders & Futures: Tackling Hospitality’s Biggest Pain Points image
Richard Valtr
Founder
Mews
14:30 - 14:40
The Payments Moment: The Heart Of Growth

Unlock payments and you unlock the heart of the traveller – a moment of reckoning in what the next generation of travel payments infrastructure could unlock for the industry.

14:40 - 15:10
A New Beginning in Payments: Cross-Border, Agentic Commerce & Fraud

OTAs becoming fintech players. Fintech companies selling travel. Payments criss-crossing borders, following the flow of travellers within the region. And now comes agentic commerce – what will a new beginning in payments look like with this latest tech enablement? How will the industry address increased concerns about fraud and security amid this fluid, dynamic, changing landscape? How are the leading players in this space thinking about and orchestrating for the future?

 

Moderator:

Timothy Hughes:

Timothy Hughes
Vice President, Corporate Development
Agoda
15:10 - 15:30
Coffee Chat: Skyscanner’s New Beginning: Beyond Flights, Beyond Search

Will search survive the agentic era or gets absorbed into it? Well, Skyscanner is not sitting around and waiting for the answer. It’s putting bets that push it past flights, past search. Its summer product release included Explore with AI, a natural-language search layer built on its own data; a road trip planner and a broader bet on multi-modal travel across five growth markets, India among them. Layer in its acquisition of Longtail, sharpening its ability to price flights on real demand signal. And its CEO also believes that in an agentic era, recognition matters more, not less, when an algorithm is doing the choosing. This coffee chat puts those bets to the test.

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Coffee Chat: Skyscanner’s New Beginning: Beyond Flights, Beyond Search image
Bryan Batista
CEO
Skyscanner
15:30 - 16:00
Networking Coffee Break

Interested in sponsoring the Networking Coffee? Put your brand at the heart of conversations.
Get in touch →


Act 4: The Reckoning

16:00 - 16:10
Alleviating Anxiety: The Reckoning Behind The Emotion

There is a gap between wanting to travel and booking travel and it is wider than the industry admits. WiT and Phocuswright unveil findings from an exclusive study into booking anxiety across South-east Asia, part of a global research project. The findings challenge some comfortable assumptions about what holds travellers back and suggest that the next wave of growth will go to those who understand the emotional intent of the travel decision, not just its logistics.

 

Speaker:

Alleviating Anxiety: The Reckoning Behind The Emotion image
Stephen Joyce
Travel Lead
Protect Group
16:10 - 16:30
Founders & Futures: Disrupting For The Next Fire

For this founder who’s “Made in Fire”, and has been through several fires in 18 years of building ixigo, the next fire is here and coming at us at velocity-plus. And he’s running into the flames, unflinching, and building, unfettered he believes by nothing except our imagination. Let’s find out how he is making those battle scars count in this next chapter of ixigo’s growth, how he is already rewriting the tech stack and why India might well lead the way in innovation in the next 21.

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Founders & Futures: Disrupting For The Next Fire image
Rajnish Kumar
Co-founder & Group Co-CEO
ixigo
16:30 - 17:00
The Debate: What Does A New Beginning In Distribution Look Like With Agentic AI?

Agentic AI is here and there are more questions than there are answers. Indeed, it’s throwing up a lot of questions, especially around flight distribution. The key question is, what happens next? Will it solve the look-to-book ratio? Who controls the interface? Who owns the relationship with the traveller? What happens to the economics of distribution when the intermediary is a machine? Questions our panellists will answer, from their different lenses.

 

Speakers:

The Debate: What Does A New Beginning In Distribution Look Like With Agentic AI? image
Mike McGearty
CEO & Co-founder
Meili
The Debate: What Does A New Beginning In Distribution Look Like With Agentic AI? image
Ross Veitch
CEO & Co-founder
Wego
The Debate: What Does A New Beginning In Distribution Look Like With Agentic AI? image
Timothy O’Neil-Dunne
Principal
T2Impact
The Debate: What Does A New Beginning In Distribution Look Like With Agentic AI? image
Mary Li
CEO & Co-founder
Atlas
17:00 - 17:30
Full Circle: Sustaining Hospitality with Heart and Soul

After all the tech talk, we close Day 1 with a special session where we go back to the early days of WiT – when sustainability and hospitality were inspirations looking for a model that could scale, not only in digital commerce but heart as well. And then, out of Cambodia, Shinta Mani came into being and showed us how this could work with a local community while extending and growing the brand over the last two decades. Around the same time, the Thai family behind Trisara envisioned a way for development, nature, and man to co-exist, leading to a new beginning in a residential wellness community called Tri Vananda that also houses Clinique La Prairie. Two successful owners, one with a legacy already built and the other building a legacy.

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speakers:

Full Circle: Sustaining Hospitality with Heart and Soul image
Sokoun Chanpreda
Founder
Shinta Mani Hotels (Cambodia)
Full Circle: Sustaining Hospitality with Heart and Soul image
Kittisak “Kitt” Pattamasaevi
CEO
Montara Hospitality Group (Thailand)
17:30
The Moment of Reckoning

What questions were answered today? What questions remain unanswered? Tomorrow, we return to tackle them.


Day 2: The New Beginning Begins

Venue:
Marina Bay Sands Expo & Convention Centre
Heliconia Ballroom, Level 3

Venue details →

09:00
Checking In & Networking
10:00 - 10:10
Warming Up The Room

Act 5: Rewriting the Future: Lenses of Experience

10:10 - 10:30
Coffee Chat: The Renaissance of Travel

To everything, there is a season. This veteran has seen every cycle of travel – from the era of the destination management company to the age of the OTA, and now the age of artificial intelligence – and he smells something different in the air: a renaissance. A return to the human-led, the human-centric, the deeply personal. As he enters his own new beginning as chairman of a 104-year-old travel institution that has outlasted every wave of disruption, he brings his lens of experience, context, and culture to what comes next. What does the renaissance look like and what does it demand of the industry that serves it?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Coffee Chat: The Renaissance of Travel image
Eijiro Yamakita
Chairman
JTB Corp.
10:30 - 11:00
Veterans of New Beginnings: What Low-Cost Pioneers See Next

Both executives are no strangers to new beginnings. One helped shape Jetstar Asia into one of Southeast Asia’s low-cost success stories over a decade; the other helped found Scoot’s commercial playbook from scratch in 2012. Each has now lived a new beginning of his own in the Middle East – Pasupathi returning home to rebuild Jazeera Airways and expand its wings, Greenway who built flyadeal into a 10-million-passenger carrier, and now onto a new flight path. What does this new beginning look like from their lens?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speakers:

Veterans of New Beginnings: What Low-Cost Pioneers See Next image
Barathan Pasupathi
CEO
Jazeera Airways
Veterans of New Beginnings: What Low-Cost Pioneers See Next image
Steven Greenway
Advisory to His Excellency the Director General, Saudia Group
11:00 - 11:20
Coffee Chat: The Dirty Work: A Gambling Man’s Bet on Flights

Before flights, he spent years in gaming and gambling – Netent, Betsson, Svenska Spel – an industry that runs entirely on odds and the house edge. He brought that instinct to travel, betting on the unglamorous plumbing of flight distribution. In 2023, Brussels blocked Booking Holdings’ €1.63 billion bid for Etraveli outright – a rare, precedent-setting veto that should have ended the story. Instead, Etraveli stayed independent, extended its Booking.com partnership for eight more years, and brought in KKR at a valuation nearly double the deal that fell through. In this coffee chat, Hedlund talks straight about losing the biggest bet of his career in public, why he still believes in doing the dirty work nobody else wants, and what a casino floor taught him about surviving when the house says no.

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speaker:

Coffee Chat: The Dirty Work: A Gambling Man’s Bet on Flights image
Mathias Hedlund
CEO
Etraveli Group
11:20 - 11:50
OTAs: The Next Frontier – Loyalty, Value, Trust

These OTAs have one thing in common – they are domiciled in Asia. That’s the only common denominator. Each is at a different stage of its evolution and each is coming at it from a different angle, whether it be loyalty, value or trust through product and customer service. They represent the diversity that is Asia’s online travel. How are they rewriting their new beginning at a time of disruption?

 

Interviewer:

Adrian Currie

Adrian Currie
Industry Veteran

Speakers:

OTAs: The Next Frontier – Loyalty, Value, Trust image
Yoshiyuki Takano
Senior Executive Officer, Head of Travel & Mobility Business
Rakuten Group
OTAs: The Next Frontier – Loyalty, Value, Trust image
Ru Yi
Assistant Vice President, International Markets, APAC
Trip.com Group
OTAs: The Next Frontier – Loyalty, Value, Trust image
Nadia Omer
CEO
AirAsia MOVE
11:50 - 12:00
The Asian Traveller: Five Truths

We pull back the curtain on the Asian traveller – their ambitions, their behaviour, their aspirations and what it means for every company in this room. Five truths from a fresh study to be revealed at WiT Singapore.

 

Speaker:

The Asian Traveller: Five Truths image
Laura-Marie Arens
Head of Travel Vertical Search APAC
Google
12:00 - 13:00
Networking Lunch

Interested in sponsoring the Networking Lunch? Put your brand where connections are made.
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Act 6: The Growth Map

13:00 - 13:10
Spotlight: WiT For Good 2026

Since 2008, WiT For Good has been guided by a simple belief that our industry could lift lives beyond the conference halls, growing into a movement that has raised nearly US$1 million for women and children across Asia. This year, we are proud to support Young Focus, a Philippine-based nonprofit that has been working in the squatter communities of Manila since 2008, including families living around the Smokey Mountain area, where many rely on the informal garbage trade to survive on less than US$10 a day.

 

Featuring:

Spotlight: WiT For Good 2026 image
Ram Banzuela
Program Manager
Young Focus Foundation
13:10 - 13:20
Human + AI: Unlocking Independent Hospitality in South-east Asia

At Booking Holdings’ first quarter earnings call this year, CEO Glenn Fogel said independents account for “the vast majority” of Booking.com room nights, while the 10 largest global hotel chains make up only a “low double-digit” share. His comments highlight the importance of the independent hotel segment to the OTAs. Cognizant of this, WiT in partnership with ZUZU Hospitality embarked on a pilot study in South-east Asia to understand how independent hotels are using AI, their concerns and the opportunities for them to be discoverable and profitable in this new age. Preliminary findings to be shared.

 

Speaker:

Human + AI: Unlocking Independent Hospitality in South-east Asia image
Vikram Malhi
CEO & Founder
ZUZU Hospitality
13:20 - 13:40
Founders & Futures: Rewriting the Corporate Tech Stack for Growth

Sarosh Waghmar, a self-confessed hacker, spent 20 years running travel businesses before concluding the real problem wasn’t demand, it was the plumbing. Spotnana is his answer: a ground-up rebuild of the corporate travel stack. He makes the case for why the next 21 years of travel tech won’t be won by the biggest players, but by whoever’s willing to rebuild from the studs.

 

Interviewer:

Rajnish Kumar

Rajnish Kumar
Co-founder & Group Co-CEO
ixigo

Speaker:

Founders & Futures: Rewriting the Corporate Tech Stack for Growth image
Sarosh Waghmar
Founder, Co-Chairman, & Chief Product Officer
Spotnana
13:40 - 13:50
A New Beginning in Social Commerce: Five Key Truths

Social has crossed the line from inspiration to transaction, and is rewriting the next chapter in travel commerce. Since its founding, this travel brand has been betting big on social and watched its evolution from inspiration to planning to now, commerce. Sharing findings from a study, especially commissioned for WiT Singapore, it reveals five key trends shaping social commerce in the region.

 

Speaker:

A New Beginning in Social Commerce: Five Key Truths image
Marcus Yong
Vice President, Global Marketing
Klook
13:50 - 14:20
The Platform Plays: The Value of the Outsiders

Everyone wants to sell travel. Banks, super-apps, content platforms, credit card networks – the list of companies that have decided travel belongs in their ecosystem grows every year. But wanting a piece of the travel pie and knowing how to bake it are different things. Meet the players who are taking different approaches to the travel opportunity. How are they thinking about travel? And what does it mean for the industry when the most powerful travel distribution channel might be one that was never built for travel at all? Who actually owns the traveller data flowing through a super app, a content platform, or a card network’s rewards layer?

 

Moderator:

Timothy Hughes

Timothy Hughes
Vice President, Corporate Development
Agoda

Speaker:

The Platform Plays: The Value of the Outsiders image
Eason Zhang
Head of Apps & Strategic Partnerships, Southeast Asia
Tiktok
The Platform Plays: The Value of the Outsiders image
Adilla Arantika
Regional Senior Manager, Partner Apps
Grab
The Platform Plays: The Value of the Outsiders image
Guido Becher
Global Head of Travel & Loyalty & Rappi4Business
Rappi
The Platform Plays: The Value of the Outsiders image
Alice Goh
Head of Commercial
HeyMax
14:20 - 14:50
A WiT Africa Spotlight: Leap, Build, Belong

Africa’s travellers aren’t catching up to the rest of the world – they’re skipping straight past it. Young, mobile, digital-first, and beginning to move at scale, this is a generation writing its own rules for how travel gets discovered, booked, paid and experienced. Fresh off WiT Africa’s “Leap, Build, Belong”, this spotlight brings that conversation to Singapore and unpacks what’s it like to build and operate in this continent of promises and challenges.

 

Curator:

Stephan Ekbergh

Stephan Ekbergh
Chairman, Travelstart /
Co-founder, Innovation City Cape Town

Speakers:

A WiT Africa Spotlight: Leap, Build, Belong image
Adebayo Adedeji
Group CEO
Wakanow
A WiT Africa Spotlight: Leap, Build, Belong image
Ben Peterson
CEO & Co-founder
Purple Elephant Ventures
A WiT Africa Spotlight: Leap, Build, Belong image
Iain Manley
CEO & Founder
VoiceMaps
14:50 - 15:20
Networking Coffee Break

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Act 7: The Wager – Placing Bets on What’s Next

15:20 - 15:50
A WiT Indie Spotlight: Changing the World, One Obsession at a Time

Four panellists. Four very different obsessions: primates, bees, microbes and intangible heritage. What connects them is that they care deeply about something most of us rarely notice. Because when we understand something, we begin to appreciate it. And when we appreciate it, we are far more likely to protect it. This panel explores what their singular obsessions might teach us about the future of travel. In a world shaped by algorithms and mass-produced itineraries, will travellers increasingly seek out people with deep knowledge, conviction and something real to share? And will the most meaningful experiences be the ones that change not only where we go, but how we see the world?

 

Moderator:

Jacinta Lim

Jacinta Lim
CEO & Co-founder
Seek Sophie

Speakers:

A WiT Indie Spotlight: Changing the World, One Obsession at a Time image
Andie Ang
President
Jane Goodall Institute Singapore
A WiT Indie Spotlight: Changing the World, One Obsession at a Time image
Clarence Chua
Founder
Sundowner Bee Rescue Singapore
A WiT Indie Spotlight: Changing the World, One Obsession at a Time image
Amanda Currie
Owner & Farmer
Tinwald Farm New Zealand
15:50 - 16:20
The New Destination Contract: Local Measures, Dispersal Strategies

What could a genuine new beginning in destinations look like? At WiT Queenstown, James Thornton, CEO of Intrepid Travel, was asked how he’d rethink the purpose of travel, so that the industry becomes more resilient. His answer: “It would be that travel was designed to benefit communities, not just customers. The way we’ve all grown up designing travel is for the benefit of the traveller – give them a wonderful time, they come back, that’s an NPS of 83. But travel doesn’t have the equilibrium right now. Communities aren’t sufficiently benefiting, and when they are, it’s too infrequent, and it goes to too few people.” What are the right questions we should be asking at this time, and how might technology be deployed more effectively in this new contract?

 

Speakers:

The New Destination Contract: Local Measures, Dispersal Strategies image
Mich Goh
Director of Public Policy, Asia Pacific
Airbnb
The New Destination Contract: Local Measures, Dispersal Strategies image
Rod Cuthbert
Board Member / Founder, Former Chief Executive & Chairman
Tourism Tasmania / Viator
16:20 - 16:40
Face Off: The New Funding Contract

In a tough funding climate reshaped by political and economic volatility, high interest rates and the gravitational pull of AI, what does travel tech need to do to attract capital, and what questions do investors and entrepreneurs have to ask each other that they did not have to ask before? Two of the most experienced voices in travel investment sit down to be honest about what they are seeing, what they are funding, and what they are walking away from.

 

Speakers:

Face Off: The New Funding Contract image
Roger Sharp
Chairman
North Ridge Partners
Face Off: The New Funding Contract image
Chris Hemmeter
Managing Director
Thayer Ventures
16:40 - 17:10
Global Startup Pitch Showcase: Meet The Scaleup Winners

The most ambitious new companies in travel take the stage to make their case. They have been through a rigorous global selection process through the Global Startup Pitch — now the final filter is you. Which startup is solving the right problem, in the right way, at the right time? The audience votes for its People’s Choice, who goes on to win a spotlight at the Phocuswright Conference in Fort Lauderdale, November 16-18.

 

Facilitator:

Pete Comeau

Pete Comeau
Managing Director
Phocuswright

Dragons:

Cara Whitehill

Cara Whitehill
Venture Partner
Thayer Investment Partners
William Bao Bean

William Bao Bean
Managing General Partner
Orbit Ventures
Roger Sharp

Roger Sharp
Chairman
North Ridge Partners
Chris Hemmeter

Chris Hemmeter
Managing Partner
Thayer Ventures
17:10 - 17:40
Coffee Chat: Agoda – A New Beginning

Twelve years into their tenure at Agoda, and having transformed it through one full cycle – from a scrappy Bangkok startup to a global platform powering hundreds of millions of transactions and South-east Asia’s fastest growing OTA –what does the next chapter look like for these two leaders? The first 12 years were about scale. What are the next 12 about? And what does it mean to build a new beginning for a company already in velocity mode?

 

Interviewer:

Yeoh Siew Hoon

Yeoh Siew Hoon
Founder
WiT (Web in Travel)

Speakers:

Coffee Chat: Agoda – A New Beginning image
Omri Morgenshtern
CEO
Agoda
Coffee Chat: Agoda – A New Beginning image
Idan Zalzberg
CTO
Agoda
17:40 - 18:00
The Great WiT Debate: AI Will Do More Harm Than Good to the Travel Industry in the Next Decade

We end with our signature debate. The motion is blunt: artificial intelligence will do more harm than good to the travel industry in the next decade. You vote.

18:00
The New Beginning Begins

We swing straight through into cocktails.

18:30 - 20:30

Closing Party featuring the WiT For Good Charity Auction

Location:
Heliconia Ballroom, Level 3

 

Life’s a song and dance. We end with live music, cause-driven fundraising, and unexpected talent.

 

This year, WiT For Good is proud to support Young Focus, a Philippine-based nonprofit that has been working in the squatter communities of Manila since 2008, including families living around the Smokey Mountain area, where many rely on the informal garbage trade to survive on less than US$10 a day.

 

Interested in sponsoring the Closing Party or contributing to this year’s WiT For Good Auction? Celebrate the closing while supporting a meaningful cause.
Find out more →

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Programme correct at time of publishing
All times shown are in Singapore Time (GMT +8)