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Frequently Asked Questions
Event Information
Where is WiT Singapore 2026 held?

Innovation Stage on September 30 will be held at Pan Pacific Singapore.

Main Stages on October 1–2 will be held at Marina Bay Sands Expo & Convention Centre, Heliconia Ballroom, Level 3.

What are the event hours?

The registration desk will open according to the latest event programme. Please refer to the latest programme for the most up-to-date timings.

Where are the session rooms located?

For the Innovation Stage, please refer to the programme for the individual session venues at Pan Pacific Singapore.

For the Main Stages, all sessions will be held at Heliconia Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre.

Is Wi-Fi available?

Yes. Complimentary Wi-Fi will be available at both venues.

Is parking available?

Yes. Parking is available at both venues. Registered attendees may check with the registration desk regarding available parking coupons or arrangements.

What should I wear?

WiT Singapore is a professional business event, but there is no strict dress code. Business casual is recommended, with comfortable footwear encouraged — there will be plenty of networking and moving around.

Registration & Tickets
Where do I collect my badge?

At Pan Pacific Singapore: Please proceed to the registration desk at Level 1, Pacific 2–3 to collect your badge.

At Marina Bay Sands Expo & Convention Centre: Please proceed to Level 3, Heliconia Ballroom to collect your badge.

Your event badge will be provided upon registration and should be worn throughout the event.

Do I need to bring my confirmation email?

Yes. You should have received a digital ticket in your registration confirmation email. Please have your digital ticket ready on your phone when you arrive, as you will need to scan it to collect your event badge.

Can someone else attend in my place?

Yes, registration transfers are allowed before the event. If you need to transfer your registration to another employee within your company, please contact the WiT team at registration@webintravel.com before the start of the conference.

Can I register on-site?

Yes. Online registration will remain open until the end of the event. We strongly recommend registering in advance to secure your place and save time at the venue.

If you walk in and would like to register, you will still need to complete your registration and payment through our online registration platform. Please note that we will not have a card payment terminal on-site, so we will not be able to accept payment directly by tap or card at the registration desk.

We recommend completing your registration online before arriving at the venue.

I have a problem with my registration. Who should I contact?

Please email registration@webintravel.com and our team will assist you.

Programme
Where can I find the latest programme?

The latest programme, including session timings, speakers and venues, is available on the WiT Singapore programme page.

Please check the programme regularly as session details may be updated closer to the event.

Will the programme timings change?

While we aim to keep the published programme as accurate as possible, timings, speakers and session details may be subject to change.

Can I attend all sessions?

The WiT Bootcamp, Main Stage sessions and Cocktail Events are open to all registered attendees.

Other sessions, activities and programmes may be by invitation only or have limited access. Please refer to the latest programme for session details and access requirements.

If a session is marked "By Invite Only," attendance is limited to invited participants.

Can I join a session if I arrive late?

Yes, you may join a session after it has started, subject to room capacity and session access requirements. Please enter quietly to avoid disrupting the session.

Venue & Arrival
How do I get to the venues?

Please refer to our venue and stay page for venue information, directions and accommodation recommendations.

Are both venues accessible by public transport?

Yes. Both Pan Pacific Singapore and Marina Bay Sands Expo & Convention Centre are centrally located and easily accessible by public transport, including the MRT.

If you prefer to use a ride-hailing service, Grab, Gojek, TADA and Ryde are available in Singapore.

What are the accessibility arrangements?

Both venues are accessibility-friendly and have accessible facilities.

If you require specific assistance during the event, please contact us at hello@webintravel.com in advance so we can make the necessary arrangements.

Can I leave my luggage at the venue?

We do not have a dedicated luggage storage facility at the event. Our event team will be happy to assist where possible, subject to space and availability.

Please note that this is not a dedicated luggage storage service, and items are left at the owner's own risk. We recommend keeping valuables and important personal belongings with you at all times.

Food & Drink
Will food and refreshments be provided?

Yes. Meals and refreshments will be provided at designated times during the event. Please refer to the programme for meal and break timings.

I have dietary restrictions. Can you accommodate them?

Our meals and refreshments are served as buffets or canapés, with a variety of food options available.

We will do our best to accommodate dietary requirements submitted during registration. If you have a specific dietary requirement or food allergy, please contact hello@webintravel.com before the event so we can advise on the available options.

Is halal food available?

The catering at Pan Pacific Singapore and Marina Bay Sands is not generally halal-certified. However, halal food options can be arranged upon request.

If you require halal food, please let us know in advance by contacting hello@webintravel.com, so we can make the necessary arrangements with the venue.

Networking & Event App
Will there be networking opportunities?

Absolutely. WiT Singapore's Main Stages on October 1–2 at Marina Bay Sands will include dedicated networking opportunities throughout the programme, including networking breaks and social activities.

Will there be an event app?

Yes. Registered attendees will receive an invitation to access the event app at least one week before the event.

The app will allow attendees to connect with other participants and schedule 1-on-1 meetings during the Main Stage days on October 1–2.

Where will the event app meetings take place?

1-on-1 meetings will take place at the Heliconia Junior Room at Marina Bay Sands Expo & Convention Centre.

Please keep an eye out for the "Meetings Lounge" signage at the venue.

Why can't I see the attendee list in the event app?

If you can access the event app but cannot see other attendees or access the networking features, you may have opted out of networking during registration.

If you would like to review or change your networking preference, please contact hello@webintravel.com and our team will assist you.

During the Event
Will photography and video take place during the event?

Yes. Photography and video recording may take place throughout WiT Singapore for event documentation, editorial coverage and promotional purposes.

By attending the event, you acknowledge that you may appear in photographs or recordings taken during the event.

Is there a lost and found?

If you lose an item during the event, please approach the registration desk or contact the event team. We will do our best to assist, although we cannot guarantee recovery of lost items.

Will presentation slides or session recordings be available after the event?

Where speakers have provided permission, selected presentation materials or recordings may be made available after the event. Availability will vary by session.

Cancellations & Changes
Can I cancel my registration?

Registration fees are non-refundable, and no credit will be issued for unused registrations.

If you are unable to attend, you may transfer your registration to another employee within your company before the start of the conference. Please contact registration@webintravel.com to request a registration transfer.

What happens if the event programme changes?

The conference programme, including sessions, speakers, timings and other programme elements, is subject to change without notice.

WiT reserves the right to alter or cancel individual sessions or other elements of the conference. We will communicate significant programme changes through the event website and relevant attendee communications.

What happens if the event is cancelled or rescheduled?

WiT reserves the right to close, alter or cancel the conference, or any individual event or session, at its discretion.

If WiT Singapore is cancelled in its entirety by WiT, your online registration fee will be applied to the rescheduled conference. Registration fees will not be refunded.

Please note that no credits will be provided for partial cancellations or reductions in the size or scope of the conference.

Contact
How can I contact the WiT Singapore event team?

For general enquiries, please email hello@webintravel.com.

For urgent event-day matters, please call or WhatsApp +65 9747 3955.